Answers to Your Questions

General Questions

Should I get travel insurance for my trip to Morocco?

We strongly recommend that all visitors to Morocco obtain extensive travel health insurance. This coverage can provide valuable protection should unforeseen circumstances arise. Be sure to declare any pre-existing medical conditions when applying for this insurance. Remember that Morocco has a mix of public and private hospitals available for your healthcare needs.

Is Morocco a safe country?

Indeed, Morocco is a safe destination for travelers. As a visitor, it's unlikely you'll face any serious harm as only minor crimes (scams and pickpocketing) are common. Presently, Morocco is extremely secure for travelers.

What documents do I need to travel to Morocco?

  • Passport : A valid passport is required, with a minimum validity of 6 months.
  • Visa : Individuals traveling with a European passport do not require a visa for tourist visits to the country. People of other nationalities should consult with the relevant consulate or embassy.

Do I need a visa to visit Morocco?

It is always best to contact your country's embassy or consulate as this information can change at any time. A visa is necessary for all visitors to Morocco, with the exception of citizens of Germany, Andorra, Algeria, Argentina, Australia, Austria, Bahrain, Belgium, Bulgaria, Brazil, Chile, Congo (Rep), Ivory Coast, Guinea, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Great Britain, Greece, Guinea (Conakry), Hong Kong, Hungary, Iceland, Indonesia, Italy, Ivory Coast, Japan, Kuwait, Latvia, Liechtenstein, Lithuania, Luxembourg, Korea (Rep), Kuwait, Libya, Liechtenstein, Mali, Malta, Mexico, Monaco, Netherlands, New Zealand, Niger, Norway, Oman, Peru, Philippines, Poland, Puerto Rico, Qatar, Romania, Russian Federation, Saudi Arabia, Senegal, Singapore, Slovakia, Spain, Sweden, Switzerland, Tunisia, Turkey, United Arab Emirates, and Venezuela.

What Kind of Currency Can I Use in Morocco?

Although some tourist hotspots may accept euros, US dollars, and British pounds, the Moroccan dirham is the preferred currency for everyday transactions. Dirhams can be procured from currency exchange offices located in airports, prominent banks, and hotels, or from ATMs. These machines are readily available in most major cities and typically accept a broad range of credit and debit cards.

Covid-19

What procedures should travelers follow to enter Morocco?

Individuals planning a trip to Morocco are required to submit a completed health declaration form, downloadable online before embarking on their journey. Additionally, they must produce either a valid vaccination pass or a negative PCR test result, no more than 72 hours old. It's important to mention that we accept vaccination passes issued by any country, provided they are valid in their country of origin.

Please note that children under 12 years of age are not subject to these requirements.

What is the status of the COVID-19 health conditions in Morocco?

For an in-depth view on the current COVID-19 health status in Morocco, please click here.

What are the protocols for handling positive cases?

There are two categories of positive cases: standard and severe or critical. Those who test positive upon arrival and fall under the standard case category will need to quarantine at their place of stay, subject to careful monitoring. On the other hand, severe cases will be accommodated in public or private hospitals, as per the enacted national protocols.

Deposit and Payment Information

How can I make a payment? Is the total for the tour due upfront?

It's quite simple! Payment can be made online via our website, desertexplore.com. To confirm your booking, you only need to pay a 20% deposit of the total amount using a credit card.

I've made my payment, when will I receive my booking confirmation?

The confirmation is immediate. An email confirmation will be sent to you once you've completed your booking and paid the deposit. This confirmation will provide you with the details of your tour, the date of your reservation, and the number of participants.

How can I settle the remaining balance?

The remaining balance can be paid onsite on the day of the tour to our staff, in cash only. We accept Moroccan Dirhams, Euros, US Dollars, or Sterling.

Is it safe to make an online purchase from your website?

Absolutely, shopping on our platform is secure. We prioritize your information security, all data is encrypted and securely transmitted.

Need help?

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